Forgotten password

Forgotten password

If you forget your password it can be reset using the Password reset service. It requires that you have a SUPR id and that your account at HPC2N is connected to your SUPR id.


Common errors when resetting password through SUPR


  • When i am trying to reset my password I am getting this error message.

    Your user account has been deactivated at HPC2N.
    Please contact to reactivate your user account.
    Include your username at HPC2N in the mail.

    This means you are not currently a member of a project. You either need to apply for one or have your PI add you to a project. You can find more information about this here: Apply for HPC resources of a new project.


Updated: 2024-04-17, 14:47