system news

Monday 2020-05-11 we will have a maintenance on the cooling system.

This affects both clusters causing them to be offline.

The maintenance window is between 06:00 and 17:00 on Monday 2020-05-11

During the time leasding up to the downtime only shorter (and shorter) jobs can run.

*UPDATE 2020-05-11 17:35*

An unexpected problem is causing a delay in getting the clusters up and running again.

We're working as fast as we can to fix the problem.

Due to power maintenance in the MIT building, there will be two outages that affects HPC2N's systems, one on 20 April 2020 and one on 21 April 2020.

For this reason, the batch systems on both Abisko and Kebnekaise will be down and no jobs will run.

Downtimes for the clusters

Monday, 2020-04-20, 6:30-12:00

Tuesday, 2020-04-21, 11:30-17:00

In the days before the maintenance, only jobs that have a runtime which is short enough to finish before the start of the maintenance will run.

The batch queues on the clusters are suspended while we perform some troubleshooting. Jobs already running should continue to run but no new jobs will start until this concludes.

Queues back onliune 2019-12-07 14:30

There will be a two day maintenance on the cooling system and power feed 2019-10-16 - 17 that affects both Kebnekaise and Abisko.

The maintenance window starts at 2019-10-16 04:00 and ends 2019-10-17 18:00

The clusters will be down during that period and no jobs will be running.

During the days leading up to the maintenance only jobs with a short enough runtime to finish before the maintenance starts will be allowed to run.

So, if you have jobs that can use a shorter runtime it is advisable to submit them during the week(s) before the maintenance window.

The home directories on Kebnekaise are inaccessible since this weekend. We're aware of the problem and are looking into it the cause.
For urgent accesses, please use the Abisko login node in the meantime. The AFS and PFS file systems are accessible there even if you only have an allocation on Kebnekaise.

[Update 2019-08-05 09:45 CEST]
We've rebooted the login node to restart the affected services and access to AFS home directories is now restored.

The last two weeks we have had serious problems with PFS, the parallel file system. The cause to the problems was identified fairly quickly. All attempts to get a temporary fix in place over the summer have failed though.

We have therefore, in consultation with the vendor of the storage solution, decided to update the server software starting the morning of July 1. The update was originally planned to take place in the early autumn and contains a permanent fix to the problems we have seen.

The update is expected to take the whole week.

The pfs (parallel file system) is still experiencing severe problems. The bug fix we implemented seemed to stabilize it for about a week, but now pfs is again down.

Both Kebnekaise and Abisko are affected, including access to the PFS filesystem from the login nodes. We recommend that you try to avoid using the PFS filesystem, since it either takes very long to access or it cannot be accessed at all.

We are currently working intensively to solve the problems. At the moment we have no ETA when the problems will be resolved.

We are currently experiencing severe problems with the pfs (parallel file system).

Both Kebnekaise and Abisko are affected, including access to the PFS filesystem from the login nodes. Either it takes a very long time to access the files or the files are not available. We recommend that you try to avoid using the PFS filesystem. 

It is working intensively to solve the problems. At the moment we have no ETA when the problems will be resolved.

Note: The batch queues for Kebnekaise and Abisko are stopped until further notice.

2019-06-13, 15:40

We are currently experiencing a slowdown of the pfs (parallel file system). This affects all access, both Kebnekaise and Abisko.

The queues have been stopped until further notice.

We are investigating and will update this news as soon as we have any information.

2019-05-10, 17:30

Rack two of Abisko went down due to an electric error within the rack and all jobs running on it was lost. We are looking into the electric problem.

This news will be updated when there is more information.