system news

Kebnekaise loginnode maintenance 2022-10-24 for 2 hours, during this time the loginnodes are not available

/Support

Today at around 08:30 the file system started to have problems.

This is blocking logins and is also affecting running jobs.

We're working to get it back online.

UPDATE  2022-10-06 21:40)

The problem with the file system has been solved and Kebnekaise is now up and working normally again.

Due to the problems today some running jbs might have failed and need to be restarted by the user again.

We are sorry for the problems that this has caused

Regards,

/Support

We are currently experiencing some problems with the file system.

Because of this there are problems accessing the file system, logging in, etc.

We are working on finding the issue and getting it back online, but there is currently no ETA for this.

This news will be updated when we have more information.

** UPDATE, 13:00 **

Filesystem is up and running, but we are still looking into the problem, and there is a risk of further issues.

** UPDATE, 16:40 **

The partitions and queues are back up and the jobs are running again. **

We are currently experiencing file system server problems.
This causes problems with logins and any access to the file system.
We're working to get it back online but currently have no ETA for this.

We are currently experiencing file system server problems.

This causes problems with logins and any access to the file system.

We're working to get it back online but currently have no ETA for this.

UPDATE  2022-08-05 10:20

The problem has been solved and the system is back online working normally

Sorry for the problems this has caused

/Support

We are currently experiencing file system server problems.

This causes problems with logins and any access to the file system.

We're working to get it back online but currently have no ETA for this.
 

UPDATE 2022-07-14 08:10

The file system is now back online and the system works normally

We are currently experiencing file system server problems.

This causes problems with logins and any access to the file system.

We're working to get it back online but currently have no ETA for this.

*UPDATE 2022-07-06 16:00*

File system is looking stable again, we'll continue to keep an eye on it at least until tomorrow.

*UPDATE 2022-07-08 10:30*
File system has been stable for two days so we consider it fully online as of now.

On Monday 2022-06-27 we will start an upgrade of the file system servers.

Our hope is that this will reduce the amount of problems we have had the past couple of weeks.

The reason for the rather long maintenance window is that we will do some cleanup of potential and known problems before the upgrade and that is expected to take a relatively long time.

Further information on progress etc will be updated on this page.
 

*UPDATE 2022-06-29 11:00*

The upgrade of the server code is done and initial file system checks have finished.

Storage system issues causes Kebnekaise login and fileaccess problems

We are working on resolving the problem

UPDATE 2022-06-14: We are still having problems. We are currently waiting for the vendor to come back to us with a solution.

Storage system issues causes Kebnekaise login and fileaccess problems

We are working on resolving the problem

SOLVED 2022-06-08 18:00

The problem is resolved and the system should be up and running normally now